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New Contributor
jtrot1000
Posts: 3
Registered: ‎04-06-2009
My Device: Not Specified

Pearl 8110 won't wake up from standby

I've had my Pearl 8110 for about a week now and if I leave it on standby overnight it is completely unresponsive in the morning--only replacing the battery forces the phone to restart.

 

I tried all of the regular solutions:

 

- holding down the mute key for 30 sec

- holding down power key for 30 sec

- pressing every combination of buttons

 

I have the latest available device software from my carrier AT&T (4.5.0.110).

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pearl 8110 won't wake up from standby

Whle a battery pull reboot will certainly do it, pressing and holding the red end call key should turn it back on.

 

How is it that you are placing the device in Standby?




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New Contributor
jtrot1000
Posts: 3
Registered: ‎04-06-2009
My Device: Not Specified

Re: Pearl 8110 won't wake up from standby

Holding the red end key does nothing.

 

I put it into standby by holding the mute key for a couple seconds.

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JSanders
Posts: 85,301
Likes: 23,053
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pearl 8110 won't wake up from standby


jtrot1000 wrote:

Holding the red end key does nothing.

 

I put it into standby by holding the mute key for a couple seconds.


I read your initial post. I know that. I said it "should".

 

There are later OS upgrades past .110 if you wish to upgrade further. That could fix the issue, I just am not sure.

 

 




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New Contributor
jtrot1000
Posts: 3
Registered: ‎04-06-2009
My Device: Not Specified

Re: Pearl 8110 won't wake up from standby

Do you know of any links to newer OS versions?  Or do you you think that maybe getting a new battery might solve the problem?

 

Thanks for you help!

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pearl 8110 won't wake up from standby

I don't see how the battery could be any part of it. If the battery is charged, its charged.

 

I am not sure that an OS upgrade would help, but it could.

 

.124 OS is located here;

 

http://www.blackberryforums.com/general-8100-series-discussion-pearl/174102-latest-os-8110-4-5-0-174...




1. If any post helps you please click the Like Button below the post(s) that helped you.
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