Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Pearl™

Reply
New Contributor
Posts: 6
Registered: ‎01-21-2010
My Device: Pearl 8120
My Carrier: T-Moble pre-pay
Accepted Solution

Phone Book

Hello All

  My Blackberry 8120 just came in the mail, now I am at a point where I need to transfer all of my contacts from my old cell (Motorola Razr) which I have had for 3 years.

 

Note: I am using T-Mobile prepaid service.

 

Thanks to all, Lilbreez

Hall of Famer II
Posts: 52,389
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Phone Book

Hi and Welcome to the Forums!

 

 

A few things to discuss...so bear with me...

 

1) Contrary to how others do things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a conduit software that functions as a bridge between your chosen PIM and the BB. See this KB for compatible PIM's:

  • KB12268 Applications supported by BlackBerry Desktop Manager for synchronization

 

2) RIM provides a Device Switch Wizard to migrate from another SmartPhone to a BB...but only for compatible devices. See this KB:

  • KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone

 

3) If your old device is not compatible with the wizard, then RIM further provides the ability to import from ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from an CSV file to the BlackBerry device
  • Sorry, but RIM provides no assistance on how to get your data out of your old device and into the ASCII or CSV format...that's a function of your old device.

 

So, your choice is, IMO, to keep using a desktop PIM to manage your data (and you should, IMO)...then choose a compatible PIM (from above). Then, get your data out of your old device and into the desktop PIM. Then, configure the BB to sync with the PIM:

  • KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager

 

Good luck and let us know!

 




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎01-21-2010
My Device: Pearl 8120
My Carrier: T-Moble pre-pay

Re: Phone Book

Hello sdgardne

 

 Thank you for your input. After reading your message. I tried using the csv system.  The name and phone number did transfer, but not the other information like address'.

 

  I did check and did update the software that came on the disk.  After running that software, only  the name and numbers transferred, leaving out the other information.

 

  I will continue trying. However, I have started re-entering the other information stored in my old phone.

 

Once again, Thank-You

Lilbreez