BlackBerry® Pearl™

[dahola]

Lately my pearl will not read mms messages. It says "Could not retrieve message content. Try again later" And then it leaves an expiration date. I can click on the message and then click "retrieve now" but nothing happens. Does anyone know how to fix this??!??!

[JSanders Resident Expert]

On your BlackBerry, look at Options > Advanced > Service Books.

Scroll to two entries named something like [mms - transport] and [mms - client] and delete both. Don't click on them, just scroll to and highlight the entry then press the Menu key > Delete.

Now, reboot. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Next, resend your service books from your carrier BIS site.
From your handheld device: http://www.blackberry.com/btsc/KB15402
From your desktop PC: http://www.blackberry.com/btsc/KB02830