06-15-2009 10:28 AM
Hey,
My friend is trying to add me to bb messenger and i didn't get the invite. So I got him to send me his pin so I could add him and it says his pin is not valid. Does he need to activate it somehow or just call his provider to get it fixed? Thanks so much
06-15-2009 10:43 AM
Hi and welcome to the forum.
Nope, PIN is a unique ID for each Blackberry and in HEX Decmial format. The only thing your friend has to do is a Blackberry data plan, however, if he is already able to send and recieve emails, therefore he already has a data plan.
To test the Pin again, you can simply go to Messages from your BB and select Compose PIN. If you get a tick with a D next to the sent messages, therefore the messages has been delivered and both of your BB are good to go. If you only get a tick but no D, therefore the PIN is still with RIM and unable to deliver to the other BB due to either no receiption. If you get a red cross, open the message and scroll up to the top to see the error, then search for the error message at www.blackberry.com/support
06-15-2009 07:10 PM
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Did your friends pin number get resolved? Did he have the BlackBerry Data Plan