08-24-2008 10:57 PM
Hello -- I'm the new owner of a Pearl 8130 and I'm still finding my way around the device. I've set up email, but I now have two separate message lists -- one called "Messages" and one that is named after my Gmail email address. They both display the exact same list of messages, so it's not that they are linked to different email accounts -- it's the same account, just listed twice. Is there any way to delete one of these message lists so that I only have one? On my old BlackBerry, I didn't have any redundant lists. Thanks very much in advance to anyone who can help me out with this question!
Best,
Jeff
08-24-2008 11:09 PM
Normally when a Device is set up to link to a Companys Blackberry Server, it would have the main 'messages' for the company email, and the second mail icon for their personal accounts (gmail etc)
It sounds like u possibly set this up incorrectly.. Try logging into your carriers BIS site and see if you created a @blackberry.ap email account.
Delete that one and just have ur Gmail account associated with it..
08-24-2008 11:14 PM
Thanks for the quick reply, bumblepie. My carrier is Verizon, and I actually don't have a company BlackBerry server because I'm a student. It's just my gmail account that I've set up -- nothing more, nothing less. Which is why I'm surprised to have two icons listed!
Best,
Jeff
08-24-2008 11:18 PM
I know you don't have a server, but there appears to be two mail addresses set up on this device.
You need to login into you Carriers BIS site with the username and password you created and see the two email accounts in there, and delete the one thats no gmail.
Chances are when you were going through to set up, you elected to have a blackberry email created for u, and add your gmail one.
08-24-2008 11:25 PM
08-24-2008 11:28 PM
08-25-2008 12:08 AM