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BlackBerry® Pearl™

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New Contributor
lescoem91
Posts: 3
Registered: ‎02-07-2009
My Device: Not Specified

Rebooting!!!

My phone keeps rebooting on its own does anyone know what wrong?
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JSanders
Posts: 83,926
Likes: 22,805
Solutions: 5,879
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Rebooting!!!

There can be various reasons... a bad third party application, low memory on your device, theme interference.




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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Rebooting!!!

If you're using any memory card in your device then remove it and observe the behavior.

tanzim                                                                                  
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New Contributor
lescoem91
Posts: 3
Registered: ‎02-07-2009
My Device: Not Specified

Re: Rebooting!!!

i tried that and it is still the same
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Rebooting!!!

Use JL_cmder to wipe your device OS. Click this link for details.

 

Check steps below for OS upgrade by installing device OS in the PC -

 

Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

 

Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

 

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
Truvalu
Posts: 3
Registered: ‎02-18-2009
My Device: 8110 Pearl

Re: Rebooting!!!

I just upgraded from a Nokia E65 to A BlackBerry 8110 Pearl on Saturday. I keep on losing phone calls as the phone just dies on me and then takes its time to restart. I did an software upgrade from RIM site, maybe it should've been done on from Vodacom my service provider.

This drives me crazy and makes me wonder if I did the correct thing to move from Nokia. I have had Nokias since cellphones were bricks.

 

Can anyone help me please? I really would like to give my Pearl a go!!

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