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BlackBerry® Pearl™

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New Contributor
ReyFernandez
Posts: 3
Registered: 01-19-2009

Software Upgrade ver 4.5 issue

I have recently upgraded to version 4.5 software on my 8130 pearl. All programs are working except when I get on my browser and try to go to 'Windows Live' or if I am on MSN and try to access 'Hotmail. I get the following message:

 

'The microsoft service that you are attempting to access is not supported by the mobile browser you are using. The minimum browser requirement for this service is full WAP 2.0 support.'

 

I was able to access hotmail before the upgrade and not after. I am still able to get on Yahoo and access web pages just not the hotmail.

Has anyone else experienced this with the current upgrade? Thanks in advance.

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Elite II
tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: Software Upgrade ver 4.5 issue

Which browser you're using? And also mention the site address.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

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New Contributor
ReyFernandez
Posts: 3
Registered: 01-19-2009

Re: Software Upgrade ver 4.5 issue

I am using InternetBrowser. I don't really understand your question. I am trying to get onto my MSN Email, hotmail
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New Contributor
ReyFernandez
Posts: 3
Registered: 01-19-2009

Re: Software Upgrade ver 4.5 issue

i was able to get onto my hotmail account before I upgraded from ver 4.3 software to ver 4.5 software. I can get onto AOL, Yahoo emai, etc. Just not hotmail. I get the following message each and every time I try to get to the hotmail logon screen or Windows Live:
'The microsoft service that you are attempting to access is not supported by the mobile browser you are using. The minimum browser requirement for this service is full WAP 2.0 support.'
I have gone through the list with VerizonWireless 3 times already and all of the settings on my Pearl are correct. They have determined that it is upgrade software related. Anyone else experience this?
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New Member
elder96
Posts: 2
Registered: 11-22-2009

Re: Software Upgrade ver 4.5 issue

I have the same problem on the Storm.  I could use hotmail before the upgrade and now I can't.  I am really disliking this upgrade and the storm in general.

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