I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-06-2010 02:36 PM - last edited on 02-07-2013 05:47 PM by dany_s
Giving us more details when posting a question please.
Model info and OS version (Go to Settings, then Options, then about):
Add above to you profile if you dont wat to type it in all the time.
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status):
Did a battery pull fix your issue?
Apps installed and their version if possible. (Go to Settings, then Options, then applications):
BT device model/version (you will have to look at the BT device):
When writing your question
Any other details that would help us out with your issue:
Good description of what is really wrong and how to reproduce if possible. Details of what you did before:
What is worth a thousand words
Pictures of your issue if possible:
Screen capture if possible with this:
Free BlackBerry Screen Capture Program Zonasnap OTA from your device http://zonablackberry.com.ve/forum/download/desarr
With out this info, we are just going to ask you for it and delay your response.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V