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BlackBerry® Pearl™

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New Contributor
Posts: 2
Registered: ‎11-24-2008
My Device: Not Specified

Trackball button Problem

My 8100 has a problem when the trackball is pressed. It displays the Q/W letters on the screen and no longer acts a select button.  This happened when the phone was in my pocket.  Have i accidently changed a function, or is there a fault?? I have tried taking the battery out for a period of time and still no change. Has anyone else had a similar issue?

Visitor
Posts: 1
Registered: ‎11-24-2008
My Device: Not Specified

Re: Trackball button Problem

I have similar symptoms with my 8100 trackball "select" key which began Saturday 22 Nov 08.  Only difference is my characters are q/e rather than the usual carriage return.  I too thought I had accidently changed a function of the trackball.  A fix would be appreciated.
Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Trackball button Problem

Action like that is usually a symptom of moisture or liquid damange to the device..




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New Contributor
Posts: 2
Registered: ‎11-24-2008
My Device: Not Specified

Re: Trackball button Problem

My phone just fixed itself

About 5 day

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Trackball button Problem

Glad your phone got fixed! 

 

Could you please solve the post. 

 

happy thanksgiving and enjoy your blackberry


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New Member
Posts: 1
Registered: ‎11-22-2009
My Device: Not Specified

Re: Trackball button Problem Q letter appears when clicked

[ Edited ]

I have fallen victim to this problem as well. Device is original Pearl model. Removal and cleaning of trackball does not solve issue. I also let the device dry in bowl of rice in case of any moisture for over a day, just in case. Nothing else seems wrong, and its hard to believe the letter Q now appearing on trackball click is the only sign of moisture damage.

 

If I can't find a fix, I'm going iPhone. I've been a loyal RIM customer for years over several models, but I've become an expert in cleaning "the pearl" which I never wanted. I was plenty happy with the scroll wheel which never jammed or failed in my experience. I've seen the new track pad, but don't want to beta test another RIM product again.

Developer
Posts: 22
Registered: ‎04-03-2009
My Device: Bold

Re: Trackball button Problem Q letter appears when clicked

I have to agree with the Beta Testing part. I just used my Bold in the rain, and now the trackball won't click. Annoying that this device is so fragile. Not very sturdy as a consumer product. Plus tired of having the BB occasionally crashing and rebooting with blu-tooth headset.

 

Any resolution from BB for dealing with moisture problems? I don't really see a resolution in this thread other than trying to send it in for repair or warranty.

New Contributor
Posts: 3
Registered: ‎12-29-2009
My Device: Pearl 8100
My Carrier: AT&T

Re: Trackball button Problem


my green phone key acts like my 4 key

my menu key acts like my 1 key

and my return key acts like my * key and sometime the ALT key

I trackball wet Saturday and I dried with a blow drier and have everyday. I think that might have fried it a little. At first it wasn't functioning at all but prayer changes things!

What do I do !! !! !! !! !! !! ?? ? ? ? ? ? ?

New Member
Posts: 1
Registered: ‎02-22-2010
My Device: blackberry 8110
My Carrier: ?

Re: Trackball button Problem Q letter appears when clicked

I have had myself problem also the same! here a skilful link:

http://www.audsound.net/_share/bbtb_select_fix.pdf

Visitor
Posts: 1
Registered: ‎05-27-2010
My Device: 8100 Pearl
My Carrier: l

Re: Trackball button Problem Q letter appears when clicked

Mines doing exactly the same thing, press pearl and it think's it is "S". Battery pull didn't fix,  trackball clean didn't fix, wipe  didn't fix. any ideas?