Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Pearl™

Reply
New Member
Posts: 1
Registered: ‎11-10-2011
My Device: Pearl 8120
My Carrier: Warid Telecom

Transfer of files (pictures, video) from BB pearl to my laptop

I have the BB Pearl 8120 set. I could not transfer files via usb cable connected to my laptop. I have already installed the black berry desktop software. when i go to Media Manager, it shows the folders of documents, pictures, videos etc saved on my handset but when i double click the folder to view its contents, the software does not work. As guided by black berry helpline rep. I switched on the Media card support, Mass storage and selected 'Prompt' in the Auto enable Mass Storage media on my handset. can u guide me how I can transfer files from my handset to my laptop. Am i doing any thing wrong? thanks. 

Highlighted
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Transfer of files (pictures, video) from BB pearl to my laptop

Hi MuhammadIrfanAzam,

 

Welcome to BlackBerry Support Community Forums.

The following articles should provide more information on transferring files between a computer and a BlackBerry.

http://bbry.lv/sEAFdj

http://bbry.lv/plbt9R

 

Hope this helps.

 


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!