03-17-2012 05:13 AM
hi..had a problem here. i cant load my app world on my blackberry.
already did delete the application adn reinstall it.. thru phone and after installing still the same prob.
then delete it thru desktop software and reinstall it bak..also the same.
done reformating my blackberry, and reinstall it. also the same prob.
im using a bb pearl 9105
please help !!!!
03-22-2012 11:57 AM
Welcome to the BlackBerry® Support Community Forums.
When you attempt to load the BlackBerry® App World application, what is the full error message you receive?
03-23-2012 10:17 AM
03-27-2012 05:08 PM
I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
Please test before restoring any data to the BlackBerry® device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
04-01-2012 08:20 AM
My son, who is an IT Support Person in his day job, tried to sort this out for me by the usual delete and re-install process. He has come to the conclusion that it is something to do with 3G and 2G coverage! So, it depends where you are and what signals you receive. 3G signals are obviously better. Other than, I am "pleased" to know that I am not alone with this problem. So much for Blackberry phones.
If anyone else has any solutions, then I would be grateful to hear about them.