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BlackBerry® Pearl™

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Contributor
hantukacak
Posts: 34
Registered: ‎11-11-2011
My Carrier: maxis

bb app world cant load

hi..had a problem here. i cant load my app world on my blackberry.

 

already did delete the application adn reinstall it.. thru phone and after installing still the same prob.

then delete it thru desktop software and reinstall it bak..also the same.

done reformating my blackberry, and reinstall it. also the same prob.

 

im using a bb pearl 9105

 

please help !!!!:No:

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BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: bb app world cant load

Hello habtukacak,

 

Welcome to the BlackBerry® Support Community Forums.

 

When you attempt to load the BlackBerry® App World application, what is the full error message you receive?

 

Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Member
hermanc85
Posts: 1
Registered: ‎03-23-2012
My Carrier: Mobilicity

Re: bb app world cant load

I have the same problem. After the most recent update appworld kept freezing. When I click on the appworld icon nothing happens and the screen is frozen, not even an error message, until I press the end call button and I am able to move around the screen again. I tried deleting and reinstalling from http://m.blackberry.com/us/en/blackberry-app-world.html but I still get the same problem.
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New Contributor
Elsie26
Posts: 3
Registered: ‎03-23-2012
My Carrier: Vodafone

Re: bb app world cant load

I'm having the same problem.  BBW Apps freezes and I cannot get out of it unless I press the "end call" button.  Can anyone suggest a remedy for this, please.

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Contributor
hantukacak
Posts: 34
Registered: ‎11-11-2011
My Carrier: maxis

Re: bb app world cant load

no error message...my phone just freeze when i click on the bb app world icon. :smileysad:
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BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: bb app world cant load

Hello hantukacak,

 

I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320

Please test before restoring any data to the BlackBerry® device.

 

If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)

How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339



Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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Contributor
junana
Posts: 16
Registered: ‎01-08-2011

Re: bb app world cant load

Bb app latest version is corrupt. So nothing can make work it. İnstall old version. İ uploaded this forum 2 days ago. Find and load. İt works.
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Contributor
junana
Posts: 16
Registered: ‎01-08-2011

Re: bb app world cant load

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Contributor
hantukacak
Posts: 34
Registered: ‎11-11-2011
My Carrier: maxis

Re: bb app world cant load

yup..done a clean restore..even wipe my blackberry...

everything is fine...

but when u click the app world icon..it just freeze.....

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New Contributor
Elsie26
Posts: 3
Registered: ‎03-23-2012
My Carrier: Vodafone

Re: bb app world cant load

My son, who is an IT Support Person in his day job, tried to sort this out for me by the usual delete and re-install process.  He has come to the conclusion that it is something to do with 3G and 2G coverage!  So, it depends where you are and what signals you receive.  3G signals are obviously better.  Other than, I am "pleased" to know that I am not alone with this problem.  So much for Blackberry phones.

 

If anyone else has any solutions, then I would be grateful to hear about them.

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