Hi and Welcome to the Forums!
"Unlock" refers to several different functions...can you clarify which you are looking for?
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
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Oh...yes...that changes everything...hence, can you provide a complete description of your symptoms? Any lights lit? Any response to any key presses? If it's completely dead, have you charged it for at least 2 hours?
Details help...a lot...
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
I admire your economy with words...really helps with the diagnostic process. We are a long way from your original assumption btw...the symptom you describe has nothing to do with a locked device...
I find a KB that discusses a sequence of 2 flashes, wait, 2 flashes, repeat...but not 3 then 2. Here is what I suggest:
1) Batt Pull Reboot
- Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
2) Put your BB onto a wall charger for at least 2 hours. Then try to boot it. Be patient.
3) Find a known good and known fully charged battery...try it in your BB
4) Try your battery in a known good BB
5) If all of that fails, then it's likely that the information in the KB I found is what you will need to do:
- KB04596 BlackBerry smartphone does not turn on and the LED flashes
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wi
If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_
Both of those links will walk you through completely what you need to do.
Good luck.
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3. Install free BlackBerry Protect today for backups of contacts and data.
