Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Uninstall, from your PC, any BB OS packages
2) Make sure you have the BB Desktop Software already installed
oftware
esktopSoftware&lpos=us:bb3) Download and install, to your PC, the BB OS package you desire:
- http://us.blackberry.com/support/downloads/downloa
d_sites.jsp - As per that, your carrier has released and supports 6.0.0.666...other carrier may support even newer versions, but you would have to dig for that information.
4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
- C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
- C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
5) Launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC. If, during the process, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Don't forget to backup.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
- KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | ||
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dya786 wrote:
Hello, I'm new here. I really need to know about upgrading os since I want to use bbm7.
Hello dya786,
bbm7 will be released for OS5 in a few weeks, so you can either upgrade your device to OS6 now and install bbm7, or wait for bbm7 to be available to your current OS.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
