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BlackBerry® Pearl™

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New Contributor
Posts: 4
Registered: ‎05-07-2013
My Device: pearl 9105
My Carrier: giffgaff
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email message alert but do not have email set up on phone

Hi - I just switched service providers and when my number was transferred over I had 2 email message alerts on my blackberry pearl handset. I have never set up email connection from my phone and do not have internet service with my new provider as I only want phone calls and texts.

 

Any idea how to get rid of the email message alerts?

 

Thanks!

Hall of Famer II
Posts: 53,199
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: email message alert but do not have email set up on phone

Hi and Welcome to the Community!

I suggest a message search:

  • KB21879How to search for unread messages on the BlackBerry smartphone

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 4
Registered: ‎05-07-2013
My Device: pearl 9105
My Carrier: giffgaff

Re: email message alert but do not have email set up on phone

Thank you so much for your suggestion - I found the mysterious messages and deleted them. Problem solved. 

 

Really appreciate your help with this problem!

Highlighted
Hall of Famer II
Posts: 53,199
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: email message alert but do not have email set up on phone

You are most welcome...enjoy!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code