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BlackBerry® Pearl™

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Question124393
Posts: 1
Registered: 10-15-2009

hi,my berry flip has been acting weird for a few weeks n...

hi,my berry flip has been acting weird for a few weeks now.So is my 2 otherfriends. But specificly one of my friends. I think we are being hacked. Is there any ways i could find out who's doing this and or how can we prevent them from hacking us. Thank you.
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Guru III
sdgardne
Posts: 26,756
Registered: 11-28-2008
My Carrier: AT&T

Re: hi,my berry flip has been acting weird for a few weeks n...

Hi there!


"Hacking" of a BB would be highly unusual and unexpected -- if ever. After all, POTUS has one, and such would not be allowed if they were hackable. I believe that something else is going on, but lacking specifics, only generic advice can be given.

 

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Best!



Occam's Razor nearly always applies when troubleshooting technology issues!
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