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BlackBerry® Pearl™

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New Member
Posts: 1
Registered: ‎08-29-2013
My Device: Pearl 9105
My Carrier: COSMOTE

i need help

goodevening,

 

Recently i was charged by my carrier for 1.600 euros!!!! due to the usage of 300 extra MB through my pearl 9105. So i have the following 2 questions:

 

1) is there any way through my pearl 9105 to confirm the amount of data that i consumed during a specific period of time?

 

2) Can i receive official information from BB about how much MB i used during a specific period? And if yes who do i need t contaact to?

 

thanks in advance

Forums Advisor III
Posts: 1,833
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: i need help

Good day

Welcome to BB forums

no way, your carrier should be able to send you detail report if you requested it you should also invest in data monitor if available for your device.
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Contributor
Posts: 46
Registered: ‎05-24-2013
My Device: Z10
My Carrier: Verizon

Re: i need help

I think your Pearl would have exploded from that amount of data!  I'm glad somebody is still using one--they are great phones!  Contest the bill with your carrier!