Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Pearl™

Reply
Contributor
john111
Posts: 44
Registered: ‎12-19-2009
My Device: curve 8320
My Carrier: 0range

maps shorcut on menu missing

Hi,

I have loaded Blackberry maps onto my Pearl 8110 and in the GPS info in advance settings it says:

GPS Data Source...Device GDS

GPS Services ... location on

Number of satellites....6

and it gives lat and long co ordinates

Location aiding enabled.

But I cannot see it in the main menu.

I have unloaded and reloaded through desktop Manager and I have a memory card inserted and regognised.

Have I forgotten to do something ?

any help would be appreciated.

 

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: maps shorcut on menu missing

Hi john111,

 

Please contact your wireless service provider to confirm that your data plan includes services for BlackBerry® Maps and also to confirm that they support BlackBerry® Maps. Some carriers offer their own maps solutions instead.
If the application is supported and the correct services have been added, please verify that your BlackBerry® Pearl™ 8110 smartphone is running the latest version of BlackBerry® Device Software.
Please verify that BlackBerry® Maps is listed in Options > Advanced Options > Applications.
Open the browser application on the BlackBerry® Pearl™ 8110 smartphone and navigate to www.blackberry.com/blackberrymaps. Select the Download Now link and follow the instructions on the screen to complete the download.

 

Hope this helps.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
Contributor
john111
Posts: 44
Registered: ‎12-19-2009
My Device: curve 8320
My Carrier: 0range

Re: maps shorcut on menu missing

Thanks, I will try that.

Please use plain text.