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BlackBerry® Pearl™

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New Member
Loracvs
Posts: 3
Registered: ‎07-10-2013
My Device: blackberry Pearl 9380
My Carrier: 2509271246
Accepted Solution

my emails quit coming to my blackberry

My gmail emails have quit coming to my blackberry.  When I attempt to setup my email account again I get asked my user ID and password.  I have tried my Blackberry ID with password and it didn't work.  I also tried my Gmail info with no success.  I am a bit confused about Blackberry ID, etc. but have verified it online.   Any help would be appreciated.  Thank you.

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Elite II
BillJ
Posts: 8,476
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: my emails quit coming to my blackberry

If you know your GMail address and password, try typing www.blackberry.com/integrate in to your phone's browser.  You might have better luck setting up your email account there.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Member
Loracvs
Posts: 3
Registered: ‎07-10-2013
My Device: blackberry Pearl 9380
My Carrier: 2509271246

Re: my emails quit coming to my blackberry

Thank you!!!  You are a life saver and really appreciate your quick help.  Have a great week.  

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New Member
MelindaDR
Posts: 1
Registered: ‎07-15-2013
My Device: Pearl 8100
My Carrier: AT&T

Re: my emails quit coming to my blackberry

I have the same problem but with a Hotmail account.  I tried the suggestion but it didn't work.


BillJ wrote:

If you know your GMail address and password, try typing www.blackberry.com/integrate in to your phone's browser.  You might have better luck setting up your email account there.

 

 

Let us know if that helps you.  :smileyhappy:


 

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New Member
Loracvs
Posts: 3
Registered: ‎07-10-2013
My Device: blackberry Pearl 9380
My Carrier: 2509271246

Re: my emails quit coming to my blackberry

It worked for both my gmail and yahoo - was really happy about it.  Sorry it doesn't work for you.

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