05-30-2012 10:03 PM
I can see that I have received texts and emails, but when I scroll to that and push on the pearl nothing happens. This just started today after my 3 year old was messing with the phone, but I cannot fix it. Any help?
05-31-2012 01:53 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Let us hope that your 3-year old has not rendered your BB useless...but...
but I cannot fix it.
This would imply that you have already attempted some things to fix it. If so, please detail those so that we can avoid providing you with redundant recommendations.