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BlackBerry® Pearl™

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New Contributor
ashapps
Posts: 5
Registered: ‎11-23-2008

phone just randomly shut off?

Has this happened to anyone? I was talking to a friend, and just as we hung up, my screen turned black and shut off. I clicked the "hang up" button to turn it back on, but it was just odd that it just shut off randomly like that. Should I be worried or is this a regular thing or what? What could be the cause of this? Anyone know? Thanks in advance!
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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Carrier: ***

Re: phone just randomly shut off?

If your device does this on regular basis, then it is something wrong with your device or with software installed.

 

Let's get the point - what exactly is wrong with your device.

 

For the first avoid the option - that there is something wrong with your device.

 

Check this link

 

There is information - how to reinstall OS on your device.

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New Member
drmdbs00
Posts: 1
Registered: ‎12-22-2008

Re: phone just randomly shut off?

I bought mine about 1.5 months ago and it has already shut off like this 4 times.  Each time when i am either getting a text or an email.

Is this is defect with the phone and I need to tell the blackberry folks? and start a file, just in case a recall needs to be done?

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