05-28-2012 04:47 AM
Please i need help with my trackball. I noticed like two weeks ago to be precise that my trackball became erratic and as of now no longer works. I can't get to any of my apps apart from the messages app. I can no longer chat on the phone or access any other content apart from the messages folder.
My trackball can no longer function at all and even when it does it only works when you press it hard. Apart from that noting else functions. Every other key is working perfectly except the trackball and it is the most important key as i can only access all other phone functions through it. it neither works when I press it up or down or to the sides.
I am really frustrated as this phone provides me with my bread and butter!
Can anyone please help me on what to do? Thank you.
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05-28-2012 04:05 PM - edited 05-28-2012 04:06 PM
You mean trackpad, right?
If you think you are up to it, you could buy a kit and replace the trackpad yourself. There are usually DIY videos to be found. Here is one I found on youtube.
The other alternative is to find a shop and have it repaired.
But if the device is under warranty or insured, talk to the seller or the insurance company.