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Dune
Posts: 4
Registered: ‎03-08-2012
My Device: Blackberry Playbook & Bold 9780
My Carrier: TMobile

Native email does not allow for history prior to 30 days

I use folders to file email that I may need to refer to in the future.  As best I can tell, the furthest back you can download email under the setup options is 30 days from the day of setup.  This makes access to my folders (labels in gmail) of very limited use.  I understand you may have been trying to conserve memory, but why not allow an option that would pull everything in from the server, if we so choose.

 

Thanks!

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Product Manager
mclewley
Posts: 214
Registered: ‎09-12-2008
My Device: BlackBerry 9900
My Carrier: Rogers

Re: Native email does not allow for history prior to 30 days

For OS 2.0 we focused on some key experiences and tried to ensure we were hitting the high use cases first.   This will continue to be an area were we add improvements. 

Michael Clewley
Senior Product Manager, BlackBerry Software
Research In Motion
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