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New Contributor
Posts: 3
Registered: ‎07-08-2011
My Device: Storm 2 & PlayBook 32GB
My Carrier: Verizon
Accepted Solution

PlayBook OS 2 Bridge (Bluetooth) and Wi-Fi hotspots connection errors

Hello Michael,

 

Thank you for making your time available and for your interest.  I am writing this post with my PlayBook OS 2 and Storm 2 Bridge connection.  :smileyhappy:

 

There are many PlayBook functions that require Wi-Fi connections.  But I also use the Bridge continually.  Wi-Fi connections can available or out-of-range when mobile.  With the introduction of OS 2, concurrent use is not reliable for me.  For example:  Starbucks 1 is connected and working, as is the Bridge connection.  Travel to Starbucks 2 but the new Wi-Fi connection is unsuccessful.  Stop the Bridge connection then retrying the Wi-Fi connection and hotspot login works.  Restart the Bridge connection and both connections can work together again.  In some cases restarting the PlayBook and/or deleted a saved Wi-Fi connection entry is needed first.

 

There are at least three methods to connect Wi-Fi (setup, options, and taskbar).  Their uses appears to inconsistent, confused, and/or using data incorrectly (e.g.. Domain Suffixes, Profile Names, SSIDs, etc.).

 

 

Product Manager
Posts: 245
Registered: ‎09-12-2008
My Device: BlackBerry Passport
My Carrier: Rogers

Re: PlayBook OS 2 Bridge (Bluetooth) and Wi-Fi hotspots connection errors

Great use case of how these devices are awesome together! :smileyhappy:  Great to see you truly getting a full experience.

 

There's an issue for hotspots in 2.0 that we discovered late when using the Bridge connection.  It's been fixed and will be in the update.

Trusted Contributor
Posts: 152
Registered: ‎02-03-2012
My Device: curve 9330/Playbook
My Carrier: verizon

Re: PlayBook OS 2 Bridge (Bluetooth) and Wi-Fi hotspots connection errors

Could this also be occurring with MIFis that are mobile and not stationary?

Product Manager
Posts: 245
Registered: ‎09-12-2008
My Device: BlackBerry Passport
My Carrier: Rogers

Re: PlayBook OS 2 Bridge (Bluetooth) and Wi-Fi hotspots connection errors

The issue is specficially when you need to "accept" WiFi hotspots.