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Contributor
Posts: 10
Registered: ‎12-12-2011
My Device: playbook 16g
My Carrier: telus

Print to go installation issues

Will there be an new version of the Print To Go pc driver to correct the installation issues that many users are experiencing?

 

I've been unable to get the app to install correct so I cannot use the feature on my playbook.  From the various online forums this seems to be a common issue.

 

Thanks,

 

Tony

Product Manager
Posts: 245
Registered: ‎09-12-2008
My Device: BlackBerry Passport
My Carrier: Rogers

Re: Print to go installation issues

Thanks for the messages, if you are having some issues check out these links

 

KB29684

Installing Print To Go

 

KB29615

When attempting to print to a BlackBerry PlayBook using Print to Go the message 'Connection to your BlackBerry PlayBook tablet failed' is displayed