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Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

4 of the 5 apps I downloaded won't launch

4 of the 5 apps I downloaded from App World yesterday won't launch.

I've rebooted the PB. I've done a hard reset. I've deleted and reinstalled the apps several times. I'm out of ideas.

Apps
a Wallet
Crossword Puzzle Plus
HTML Sandbox
Webmaster's HTML Editor
Awesome Word Search (the only one that works)

I know these work for others because some of them have a 4 or 5 star rating.

Thanks for the help.

New Contributor
THEHARTOFTHINGSS
Posts: 3
Registered: ‎03-19-2012
My Device: playbook 16gig os 2.0

Re: 4 of the 5 apps I downloaded won't launch

havent even been able to down load an app, but then i only tried once and it was a free app, but keep me posted, i want to know what ive gotten into , also if there is some kind of fix or recall

Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

Re: 4 of the 5 apps I downloaded won't launch


THEHARTOFTHINGSS wrote:

havent even been able to down load an app, but then i only tried once and it was a free app, but keep me posted, i want to know what ive gotten into , also if there is some kind of fix or recall


I was having speed problems so I did a reset on my router and it's fine.  I've had my PB for 8 or 9 months now and I LOVE IT!  Usually NO problems so stick with it and you'll be happy you did.

Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

Re: 4 of the 5 apps I downloaded won't launch

No one else has had this problem???

 

They seem like cool apps.  It'd be nice to use them. 

 

Thx

Contributor
boylinux
Posts: 48
Registered: ‎02-08-2012
My Device: 9860

Re: 4 of the 5 apps I downloaded won't launch

The webmaster html editor is working fine for me at the moment.

If is an Android apps so may even the issue is with the android player.

 

I does take around 15 seconds to launch so if it goes to a black screen be patient for 30 secs and see if it launches

 Otherwise try a couple,etc of other android apps out like Overdrive or Perfect Piano and see if it an issue with the android player or not.

Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

Re: 4 of the 5 apps I downloaded won't launch

"try a couple,etc of other android apps out like Overdrive or Perfect Piano and see if it an issue with the android player or not."

 

I downlaoded OverDrive Media Console and Perfect Piano.  Both of them do the same thing.  When I click on the icon nothing happens.

 

I'm running OS 2.0.0.7971.  Do I need another app to run Android apps?? 

Contributor
boylinux
Posts: 48
Registered: ‎02-08-2012
My Device: 9860

Re: 4 of the 5 apps I downloaded won't launch

No, the android player is built into 2.0. 

 

When you try to these apps what are you seeing. Is it returning the the desktop or just staying at a black screen.

 

Also have you been able to back up your playbook through the desktop manager?

 

Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

Re: 4 of the 5 apps I downloaded won't launch

Absolutely NOTHING happens.  Well, the icon dims as I touch it but nothing even attempts to load.

 

I am able to (and have) back up my PB with the desktop manager.

Contributor
boylinux
Posts: 48
Registered: ‎02-08-2012
My Device: 9860

Re: 4 of the 5 apps I downloaded won't launch

It is souunding like something is wrong with the android player somehow.

The best thing I can suggest right now, as there is no way to access core files, is do a complete back up,security wipe then restore everything. This should reset all the system files including the android player ones and hopefully fix what is wrong.

 

 

Contributor
BATMan_Phln
Posts: 10
Registered: ‎03-21-2012
My Device: Blackberry Playbook

Re: 4 of the 5 apps I downloaded won't launch

OK.  I reluctantly did a security swipe.

 

Before I restored my backup I downloaded Perfect Piano and tried it.

It worked!! 

 

I did the restore and tried the apps again.  (almost 3 hours to restore.  WOW!)

They WORKED!!! 

 

It was a piece of cake.  I WISH Windows was that easy to reinstall!!!  My kids could fix their own comp's!!!  LOL

 

I REALLY appreciate the help!!

THANKS