Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
ToddWren123
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry playbook

Adding music to my Blackberry Playbook

Today I bought a Blackberry playbook and was looking forward to playing music on it for hours and hours,

but disappointingly I am unable to listen to some of my favorite song.

 

After adding all the songs I wanted to my Playbook some of the songs would not show up in the music folder on the actual playbook, however they seem to be in the music folder on the Playbook when looked at from my laptop, is there a way to get these specific song to show up on the playbook so I can enjoy listening to my favorite songs??

 

many thanks Todd Wren 

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Adding music to my Blackberry Playbook

What is the format of the songs in question?  Here is a list of the supported audio formats, see page 5:

http://docs.blackberry.com/en/smartphone_users/deliverables/27267/Supported_Media_Types_on_BlackBerr...

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
New Contributor
ToddWren123
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry playbook

Re: Adding music to my Blackberry Playbook

I have seen that the play book does take mp3 files but the songs I adding are mp3s but some do simply don't show up

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Adding music to my Blackberry Playbook

Thats odd.  Are the mp3s in question DRM protected?  It not, have you restarted the playbook?

Playbook support may know something too:  here is their number.

http://us.blackberry.com/support/tablets/playbook/contact-support.html

 

Are you using a mac or PC.  Are the songs in question from itunes?

 

 

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
New Contributor
ToddWren123
Posts: 3
Registered: ‎12-26-2012
My Device: blackberry playbook

Re: Adding music to my Blackberry Playbook

I just restarted it and there is no change, the songs are nor originally from itunes but I and dragging and dropping from itunes and I doing this on my windows vista laptop.

Many thanks for you help

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Adding music to my Blackberry Playbook

This is Interesting.  Are you able to try this using wireless sync?

http://www.youtube.com/watch?v=rCEabNHfbkQ

I'm thinking about having you to email a mp3 to me so I can try it on my PB.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Adding music to my Blackberry Playbook

I have hundreds if tunes, all of which are mp3 format. I drag them from my laptop to the music folder on my PlayBook exactly the way you have and I have no problems.
Can you play any of the tunes you transferred? How many did you transfer?
Please use plain text.
Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Adding music to my Blackberry Playbook

use the air browser, locate the folder, and click on the mp3 file to open it.

this should invoke the music player.

if the music plays, it simply means that there is something incorrect/empty in the ID3tags of your file. Just edit them using VLC Media Player or Songbird on a PC/Mac.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
New Contributor
dangrgrl
Posts: 5
Registered: ‎09-18-2008
My Device: Not Specified

Re: Adding music to my Blackberry Playbook

Have you verified the format of the file in iTunes?  I had the same problem (unable to see music files in the Playbook music player and my car would not recognize songs on my iPod downloaded from iTunes).  I found that the format there isn't actually mp3. They're actually AAC files. If you think that may be the problem, select the option to show the file format on your song list in iTunes. Depending on the iTunes version you need to create an mpeg version of the file.  I keep a Playlist of mpeg files readable on the playbook and my car, and create a version if I download from iTunes. 

Please use plain text.
Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Adding music to my Blackberry Playbook

I have no problem playing AAC files on my PlayBook, unless they are protected by Apple's DRMs.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.