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BlackBerry® PlayBook™

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New Member
rc-on-ca
Posts: 1
Registered: ‎04-15-2012
My Device: PlayBook 32GB

Re: Adobe Reader Not Working after OS 2 UPGRADE

This was my problem. Hard to believe one must come here to find the answer. Thanks for your post.
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New Member
tasomer
Posts: 2
Registered: ‎02-11-2013
My Device: BlackBerry tablet
My Carrier: Virgin

Re: Adobe Reader Not Working after OS 2 UPGRADE

Adobe reader is not listed in my application list. Any other suggestions?
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New Member
tasomer
Posts: 2
Registered: ‎02-11-2013
My Device: BlackBerry tablet
My Carrier: Virgin

Re: Adobe Reader Not Working after OS 2 UPGRADE

Not a very good device if you can't open pdf files. They are the mainstay of the business world. Someone dropped the ball here
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New Contributor
BriandeGans
Posts: 3
Registered: ‎04-08-2013
My Device: Z10
My Carrier: Telus

Re: Adobe Reader Not Working after OS 2 UPGRADE

I had the same problem for 3 days, Adobe Reader icon on my Blackberry Z10, the icon was a ghost and no PDF docs would load, I was unable to uninstall or reinstall the app through Blackberry World.

 

To fix it, I did this!

 

Went to Blackberry App Website and logged in.

https://appworld.blackberry.com/webstore/content/26086872/?platform=QNX&countrycode=CA&pmc=active&la...

 

First I tried to scan the bar code, it read the bar code but still would not load.

Then I clicked the download button, received the notice that I would be sent a request to download/install the app. I never got a notification on my phone, however the app suddenly stated to work again.

 

Hope this helps you... and I hope this fix lasts?

 

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Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Adobe Reader Not Working after OS 2 UPGRADE

[ Edited ]

BriandeGans wrote:

I had the same problem for 3 days, Adobe Reader icon on my Blackberry Z10, the icon was a ghost and no PDF docs would load, I was unable to uninstall or reinstall the app through Blackberry World.

 

To fix it, I did this!

 

Went to Blackberry App Website and logged in.

https://appworld.blackberry.com/webstore/content/26086872/?platform=QNX&countrycode=CA&pmc=active&la...

 

First I tried to scan the bar code, it read the bar code but still would not load.

Then I clicked the download button, received the notice that I would be sent a request to download/install the app. I never got a notification on my phone, however the app suddenly stated to work again.

 

Hope this helps you... and I hope this fix lasts?

 


That would be useful in the z10 forum but the link is not relevant to Playbook

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Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Adobe Reader Not Working after OS 2 UPGRADE

[ Edited ]

tasomer wrote:
Adobe reader is not listed in my application list. Any other suggestions?
Not a very good device if you can't open pdf files. They are the mainstay of the business world. Someone dropped the ball here

If adobe reader does not appear in your home page or installed list, you have lost it. Return to factory settings with Security Wipe. Backup first.

 

Of course it will open pdfs out of the box, and there are even better readers in BB World

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New Contributor
BriandeGans
Posts: 3
Registered: ‎04-08-2013
My Device: Z10
My Carrier: Telus

Re: Adobe Reader Not Working after OS 2 UPGRADE

Why is it not relevant? Don't you download apps the same way for Playbook?
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Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Adobe Reader Not Working after OS 2 UPGRADE

[ Edited ]

BriandeGans wrote:
Why is it not relevant? Don't you download apps the same way for Playbook?

Not that one, no. It is not supported by playbook. Nor can we scan barcodes. 

 

adobe reader comes packaged with OS 1 and 2 and appears in the My World user installed or uninstalled list.

If it is ever lost we have to reset to factory.

 

This is a playbook forum. 

 

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New Contributor
BriandeGans
Posts: 3
Registered: ‎04-08-2013
My Device: Z10
My Carrier: Telus

Re: Adobe Reader Not Working after OS 2 UPGRADE

OK, sorry about that, I will see if I can find the (forum) with other Z10 users, reviews on BBWorld would indicate other users are seeing Adobe Reader disappear and then not load PDF's even from File Manager, as I did.

It is preinstalled on the Z10 as well, that is why I was unable to uninstall or reinstall it. I guess the option to download it from the website is not available for playbook? I would be curious to see if the same thing fixes it there, frankly I was very surprised it fixed it on my Z10.
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