BlackBerry® PlayBook™

[cooltaurean]

I wiped the device,after this it downloaded 2.0.1 again. Was able to access 'accounts' and configured my office email and then gmail. 15 mins later, same response. Email, contacts and calendar stopped working. I am frustrated now. Is it an issue with the 2.0.1 update. Is there anyway to skip the update after wipe.

[jecsc620]

Do you still have the ability to add and/or delete accounts? If so I would delete and add the accounts one more time. If the problem persists, I would do another wipe and reload everything again.

The first wipe got you back the ability to add accounts so I am led to believe that there is a file that is scripting properly.

Another option to try is if you did the update via wifi previously, try it through the DM the next time.

These are trouble shooting suggestions.

Let us know how it goes...

[cooltaurean]

I could not add remove accounts af ter this reoccured. The update is mandatory. Upon wiping, during the wizard itself the update starts. Tried bypassing the update with no luck. Currently update is being download(a damm 342mb update) for the 4th time already. Let's c what is happening. Will be setting up my gmail account first and maybe later or tomorrow will config the office exchange or will do it viceversa. Am really begining to loose it now. Not sure what to do. Can I take this to some service center where they can fix this? Is this an option?
Thanks for all your suggestions. I shall update this space with the result. Until then pls keep your suggestions coming.

[ggastaris]

This happens to me also

[cooltaurean]

Was it solved? What did u do?

[ggastaris]

After restarting by device many times and going straight to the accounts page and trying to delete accounts alsao several times I got my accounts deleted and can say that it always got stuck trying to delete facebook. I think facebook is what locks it up. Email accounts and others deleted fine.

[cooltaurean]

Wiped. Again. Now configured Gmail and Hotmail. Will leave this overnight before I configure my office email. Will let u'all know. Till now not sure what's wrong but its REALLY annoying to keep doing this. One more time and I have to start thinking to buying an android maybe and discard the playbook. This can't be a solution everytime this happens.

[ggastaris]

Ok, I don't know if this is the case for you, but after many restarts and going straight into the accounts tab and deleting the facebook account It finally let me. Currently there is no more freezing problems with accounts, so for me it was obviously facebook causing the problem. I re added it just now and everything is back to normal.

[jecsc620]

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cooltaurean wrote:
Wiped. Again. Now configured Gmail and Hotmail. Will leave this overnight before I configure my office email. Will let u'all know. Till now not sure what's wrong but its REALLY annoying to keep doing this. One more time and I have to start thinking to buying an android maybe and discard the playbook. This can't be a solution everytime this happens.

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CoolTaurean,

I understand and know this is frustrating. For your office email, are you using any other clients to manage the email; i.e. outlook?

If you are using another application on another system to manage your email, I have seen an issue.

Web-based/Cloud based email services have not displayed this issue as far as I am aware.

I like your steps of doing the web based first and then doing your office email tomorrow. It could help in isolating the issue.

Let us know...

[cooltaurean]

I am using outlook for my office emails. Have been using this on my laptop since over 5 years and over 6 months on my playbook, never had an issue. I also have my mailbox size under limit so I don't understand why this would happen. Is this a bug in 2.0.1 because I did not have this issue earlier. I upgraded very late to 2.0.1.
For now the webmails work fine, no problems with email client. Will be configuring my office email in sometime. I hope things work out but don't know what I'll do if they done. I will be removing my web mail accounts and then adding my office mail just to be sure. Will let you know. In the meanwhile if you have any imputs wrt the issue u have seen earlier do let me know.