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BlackBerry® PlayBook™

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Contributor
froe234
Posts: 28
Registered: ‎04-22-2011
My Device: Torch 9800, Playbook
My Carrier: AT&T

Anyone having ANY luck getting the manditory update to load?

Brand new out of the box, very stupid they FORCE the update, cant get around it, wont download OTA, stalls out, wont download via latest desktop mgr, stalls out.  Looking for a mirror server, anything anyway to pre-load the os software like you can with a bberry phone so at least i can *USE* this thing, completely useless out of the box #epicfail.  HELP!!!! Called tech support, they said, oh yeah sorry.  right try desktop, takes 2 hours, yeah - beginning AFTER the download that fails EVERY TIME..

 

Bah..  Ipad killer? think not.

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Guru III
knottyrope
Posts: 30,353
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Anyone having ANY luck getting the manditory update to load?

are you able to connect to WiFi? what router are you using? Connection type?

 

 

I have seen many issues with older routers not being able to do wifi connections well with todays specialized connections. There is no simple internet connections for everything now.

 

My Torch uses a VPN like connection to use BIS on WiFi and not all routers support it for example.

 




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Contributor
froe234
Posts: 28
Registered: ‎04-22-2011
My Device: Torch 9800, Playbook
My Carrier: AT&T

Re: Anyone having ANY luck getting the manditory update to load?

The wifi router is awrt54g2 v1, works fine w/ my torch and every other wifi device in the office.  even the latest desktop manager stalls trying to download the os. 

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Contributor
froe234
Posts: 28
Registered: ‎04-22-2011
My Device: Torch 9800, Playbook
My Carrier: AT&T

Re: Anyone having ANY luck getting the manditory update to load?

Sorry missed answering some of your ?'s -- Yes i got it onto wifi, it connected and i authenticated with my appworld acount, got to the next screen software updates, thats the endless loop of failed download attempts.  Same deal with desktop manager, starts downloading, stalls out and hangs.

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Guru III
knottyrope
Posts: 30,353
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Anyone having ANY luck getting the manditory update to load?

could be an issue with the update servers, they were very busy 2 days ago.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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Contributor
froe234
Posts: 28
Registered: ‎04-22-2011
My Device: Torch 9800, Playbook
My Carrier: AT&T

Re: Anyone having ANY luck getting the manditory update to load?

Might be, pretty lame launch.  Happy to receive product only to find it completely useless due to /manditory/ update which should have been optional.  Its a paper weight until rim figures out they need to beef up their servers.

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Contributor
bmanley
Posts: 45
Registered: ‎04-22-2011
My Device: Bold 9900 Playbook Z10
My Carrier: AT&T

Re: Anyone having ANY luck getting the manditory update to load?

I was so pissed I was in the parking lot of Best Buys ready to get out and return my playbook when my wife talked me out of it. She was right use it for a few weeks and then return it

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