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New Contributor
togmee
Posts: 5
Registered: ‎02-11-2013
My Device: Playbook-64g
Accepted Solution

Apps deleting themselves ! HELP-Please !

When i cleared my top menu bar and tried to put an app back in, it it deleted itself and came up with the mesage:

array_insert invalid array index

 What does this mean and how do i get my appps back?? ive tried "my world" and re-starting my tablet but nothing seems to work. Now im left with a blank hotbar and a foreboding dread to move any apps again!! Please Help i've got homework in docs to go and i need it badly!!! 

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Apps deleting themselves ! HELP-Please !

Do a reboot of the PlayBook. Let us know the results.
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Apps deleting themselves ! HELP-Please !

put all apps in the menu bar and then reboot

 




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New Contributor
togmee
Posts: 5
Registered: ‎02-11-2013
My Device: Playbook-64g

Re: Apps deleting themselves ! HELP-Please !

[ Edited ]

 

 

New Contributor
togmee
Posts: 5
Registered: ‎02-11-2013
My Device: Playbook-64g

Re: Apps deleting themselves ! HELP-Please !

I'm scared that I will lose my appear but ok

 

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Apps deleting themselves ! HELP-Please !

The following steps can be used to restore all icons on the BlackBerry PlayBook:

Move all icons from the lower pane(s) into the Quick Launch bar until there are no icons visible on the BlackBerry PlayBook.
Restart the BlackBerry PlayBook.
Please note that this workaround does not restore folders which have disappeared due to the issue, however the icons which existed within those folders will be restored.
New Contributor
togmee
Posts: 5
Registered: ‎02-11-2013
My Device: Playbook-64g

Re: Apps deleting themselves ! HELP-Please !

THANK YOU!!:Angel: You Saved me!!

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Apps deleting themselves ! HELP-Please !

Good. Don't do it again. It took me a half hour to find the answer. Actually Knottyrope gave the answer also.