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Contributor
apierrat
Posts: 27
Registered: ‎05-29-2011
My Device: Playbook
My Carrier: rogers
Accepted Solution

Apps upgrade Paybook

Recently when upgrading apps, after been prompted to do so, the app appears to be upgrading twice (two apps with same name are being upgraded simultaneously one below the other) and after the process is over one realizes that the app upgrade has failed. Then one is prompted again to upgrade the app but it fails again.

Thanks

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Trusted Contributor
chrispycrunch
Posts: 162
Registered: ‎04-27-2011
My Device: Z10, Playbook 32GB
My Carrier: Rogers

Re: Apps upgrade Paybook

Yes, that happens at times for some of the apps. I delete the app and then re-download it from app world on playbook and that usually resolves it.
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Chris --- http://www.twitter.com/chrispycrunch
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JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps upgrade Paybook

Yep same happened with me (three instances) with tictactoe. i just deleted it and redownloaded.




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Contributor
apierrat
Posts: 27
Registered: ‎05-29-2011
My Device: Playbook
My Carrier: rogers

Re: Apps upgrade Paybook

Thanks Chris

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New Contributor
spydermb
Posts: 7
Registered: ‎01-12-2011
My Device: Z10 and Playbook
My Carrier: Verizon

Apps upgrade in My World in Paybook

[ Edited ]

anyone know how to resolve this issue? i downloade cocktales, then an update was available for cocktales, i downloaded it through app world, installation failed, shows as uninstalled application tied to reinstall and it fails all the time.

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Super Contributor
cuse165
Posts: 279
Registered: ‎10-07-2009
My Device: Blackberry Bold 9930,Blackberry Playbook(32GB)

Re: Apps upgrade in My World in Paybook

[ Edited ]

Like chrispycrunch said delete the app from the Playbook then re-download it to the Playbook. That should work it should download the updated version.

 

Try this do not re-install it from your app saved list that Appworld saves but try tr\o download it again by searching Appworld. I think when you download the app from your saved list it just downloads the copy you had before and not the updated version.

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cuse165
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New Contributor
spydermb
Posts: 7
Registered: ‎01-12-2011
My Device: Z10 and Playbook
My Carrier: Verizon

Re: Apps upgrade in My World in Paybook

[ Edited ]

when i search for the app, and then install,  it worked. Thanks for the suggestion.

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Super Contributor
cuse165
Posts: 279
Registered: ‎10-07-2009
My Device: Blackberry Bold 9930,Blackberry Playbook(32GB)

Re: Apps upgrade in My World in Paybook

No problem FYI thats going to be the same thing you shoud do in Appworld on your smartphone.

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Thank you
cuse165
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