Dear Sir or Madam
I recently bought one of your products, the Blackberry Playbook. It is a great tablet and powerful. I speak English but my mother tongue is Arabic. Because I had a Blackberry phone and the Arabic language is fully supported in all blackberry phones so I thought that there will be no problem with the Playbook regarding Arabic language support.
However, unfortunately, my guess was wrong. The tablet does not support Arabic language. When using the bridge feature the Arabic letters are displayed unconnected and in the wrong direction (from the left to right instead from right to left).
This makes the Playbook useless for me in many situations, for example when presenting documents for conference.
I am writing to you to know if there is a fix for this or if you are updating the language support for the playbook in short coming time.
Please do not use the word soon, as this word lost its meaning when Google abused its use. The life of an electronic gadget is very short these days, so the full support should be available for the user to benefit from the gadget.
In addition, Blackberry phones are very popular in the Middle East and many people, which I know, said to me they will never buy the Playbook if there is no Arabic language support, (I discovered this after I bought the playbook).
If you are aiming high and looking to compete with the leading producer in the tablet market, then just look at how it is easy to change the interface language in the Apple iPad.
