BlackBerry® PlayBook™

[belleleo]

Help my bb playbook wont update apps or when i try and buy an app it just say it can't connect to the wifi and that I need to connect it what happing here?? 

[JSanders Resident Expert]

Ok. Are you connected to WiFi at the time?

If so, then try restarting the Playbook... touch the upper right battery icon > Restart.

Now, reconnect to WiFi and try AppWorld again.

Good luck.

[belleleo]

Hi, yes I'm using wifi now and writing this on BB PLAYBOOK. I turned playbook off then tried to upgrade one of my apps it just says that I need to connect to the wifi network.

[JSanders Resident Expert]

Ok. Did you turn it off and back on, or did you do exactly as I suggested?

[belleleo]

Well I did just turn ot off and on! But I reread ur post and did what you said I restarted it and still wants me to connect to wifi 

[JSanders Resident Expert]

And after that did you reconnect to wifi?
Can you try another wifi router?

[belleleo · Accepted solution]

Ok I solved the problem 

I deleted the saved wifi connection and started again, reconnected to the same wifi connection and it worked 

Thanks for the help 

[JSanders Resident Expert]

You're welcome... doing just that would have been my next suggestion, glad you got it!