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BlackBerry® PlayBook™

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1955HofnerBass
Posts: 10
Registered: ‎08-12-2012
My Device: BlackBerry Playbook

BBPB Desktop Manager

:Boat:  with no oars

I have had nothing but trouble from this BBPB in the last month.  Now, I’m supposed to do a backup, and then install the latest OS update, but the desktop manager only finds a smart phone and not my playbook.  So, I am not able to run the backup and restore functions, which was suggested to solve my camera problem.

There is no hope now, and the only thing that I can think of is to nail it to the wall, and go buy a Real tablet, or iPad.

Any suggestions are welcomed, so long as this beast will allow me to do it.

Thank you.

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BBPB Desktop Manager

What PC OS?

Do you have latest version of device manager installed? (Not desktop manager)

try to reboot PC?

turn off wifi on playbook?

turn on file sharing on playbook?

 

 




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Forums Veteran III
Wolf359
Posts: 3,588
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBPB Desktop Manager

hey are you using the latest version of the desktop manager?

http://us.blackberry.com/software/desktop.html

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