12-27-2012 02:55 PM
with no oars
I have had nothing but trouble from this BBPB in the last month. Now, I’m supposed to do a backup, and then install the latest OS update, but the desktop manager only finds a smart phone and not my playbook. So, I am not able to run the backup and restore functions, which was suggested to solve my camera problem.
There is no hope now, and the only thing that I can think of is to nail it to the wall, and go buy a Real tablet, or iPad.
Any suggestions are welcomed, so long as this beast will allow me to do it.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
12-27-2012 02:59 PM
What PC OS?
Do you have latest version of device manager installed? (Not desktop manager)
try to reboot PC?
turn off wifi on playbook?
turn on file sharing on playbook?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
12-27-2012 03:00 PM
hey are you using the latest version of the desktop manager?