04-23-2012 10:13 AM
I have a Playbook 32GB that I bought on December last year.
Last Saturday I noticed my Playbook battery was with 0% of charge. Then I turned it off and plugged in to charge, but with no result. It looks like dead. I have already tried the hard reset with no result.
What do I do?
Solved! Go to Solution.
04-23-2012 10:20 AM
Have you kept it plugged TO the charger why attempting to restart the PlayBook?
Plug it in, do you see ANY red or yellow LED activity?
If you do, let it sit SEVERAL, 5-6 hours to charge, and LEAVE it plugged to the charger and depress the power button along with the UP volume about 20 seconds.
Also: Article ID: KB27705 BlackBerry PlayBook Power - Battery charge and discharge characteristics
04-24-2012 09:09 AM
04-24-2012 09:47 AM
04-24-2012 10:30 AM - edited 04-24-2012 10:30 AM
Excellent! Thanks Lost at Sea!
04-24-2012 11:09 AM
08-02-2012 06:23 AM
02-10-2013 07:36 AM - edited 02-10-2013 07:37 AM
Lost_at_Sea's instructions in a post above will work in both cases. Remember that this process will only work with the charger that came with the PlayBook (USB quick charger rated at 1800 milliamps). It won't work with the rapid charger, cradle, third party charger, phone charger or computer USB port.