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Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook
Accepted Solution

Battery drain since upgrade

Since the upgrade the PB battery life in standby seems to have dropped dramatically.

I used to be able to leave it on a full charge for more than 24 hours if I wasn't using it. Now, a mere 8-10 hours of not being used seems to drain it to below the 10% mark.

Wifi is turned off as it seems connectivity is not compatible with the router where I'm staying and it is not worth the effort to try to connect as I have other devices that can.

Does anyone know why the battery life would have been affected by the update?

I ditched my BB Pearl years ago because battery life took a similar nose dive after a few months of use.
Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: Battery drain since upgrade

Sorry - to clarify - by upgrade I did mean the most recent o/s software update. I had missed one, so the last update did the two most recent at the same time.
Posts: 88,138
Likes: 23,514
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery drain since upgrade

There's no difference in battery life in the most recent 2.1.0.1314 update.

 

Do this, leave your PlayBook to charge and while charging, touch the battery icon > Restart.

Now, over the next day, please note if the battery life seems to revert to a better state.




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Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: Battery drain since upgrade

Ok - thanks - I'll give that a go and see what happens.
Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: Battery drain since upgrade

Tested and there is a definite problem.

Left to charge and restarted - battery has dropped from 100% to 39% in less than six hours despite no use and wifi turned off.

Normally I have noticed almost no drain in those conditions for similar amount of time. I can usually leave it for a day or so without worry.

It is going to be a real pain if I have to shut down every time I want to put it aside. Battery life was why I abandoned the BB phone and this seems to be a repeat of the same old problem.

How long (or short) can others leave a PB in standby before needing to recharge?
Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: Battery drain since upgrade

Seems to be losing 1% approx every 3 minutes with occasional app use (just a mahjong game) - suggests 5hr battery life.
Guru I
Posts: 18,560
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Battery drain since upgrade


gumnutninja wrote:
How long (or short) can others leave a PB in standby before needing to recharge?

9 days with WiFi off...




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Super Contributor
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32

Re: Battery drain since upgrade


gumnutninja wrote:
Seems to be losing 1% approx every 3 minutes with occasional app use (just a mahjong game) - suggests 5hr battery life.



Delete all your email accounts and repeat the experiment.

________
Trusted Contributor
Posts: 101
Registered: ‎04-29-2012
My Device: Torch 9800, PB 16G

Re: Battery drain since upgrade

mine 2, on standby over night droped to 87% from full charge

something else, brfore update when i was connected to my desktop the battery would charge via USB (slow charge but charge never the less) now when i plug up to the USB it tells me the battery can't charge through the USB

Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: Battery drain since upgrade

@Troy.. PB can't seem to figure out the accounts. Went to settings/accounts and there is just the green "working on it" circle spinning. Can't delete or add - default accounts and add new account buttons are greyed out; pencil/edit button is visible but inactive because the existing accounts aren't loading.

Maybe repeatedly looking for the accounts in the background is causing the drain?

I had a glitch happen a few days ago where it crashed and then was stuck on the start up screen but it seemed to resolved itself eventually.

If I need to restore from a previous backup, can I save the more recent photos from the PB first? Those are the only new data since backup of importance. Not sure if I backed up post-update, but had no problem updating.