BlackBerry® PlayBook™

[marionkelt]

hi my playbook won't charge. display light acts as if charging by pulsing and changing to green, but no charge. Battery icon shows red with lightning bolt. PlayBook purchased June 2012. Do I need new internal battery? Am I covered by guarantee? Tried twitter feed but nobody answered. Any ideas? Thanks  

[JSanders Resident Expert · Accepted solution]

LEAVE it connected to the wall outlet charger (not the USB > PC charger).
Leave it connected for 24 hours... every 3-5 hours, press and hold the power button only for about 20 seconds.

You will see the blinking red and perhaps yellowish LED light, and perhaps a symbol on screen of "no battery". That means the battery is drained, but it must reach a certain charge before powering on. Keep charging.

[marionkelt]

Thanks so much that worked fine. Notice it likes it's own charger best rather than the bb phone one. Big hugs and happy hogmanay when it comes 

[JSanders Resident Expert]

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marionkelt wrote:

Thanks so much that worked fine. Notice it likes it's own charger best rather than the bb phone one. Big hugs and happy hogmanay when it comes 

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You're very welcome! And having a bit of Scotch blood in me, I appreciate your well wishes.