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Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Device: 9700
My Carrier: T-Mobile

BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Ok I am at my wits end... I have the 9700 and just picked up the PB on Friday. I installed BB Bridge on my phone running OS .448. if I reboot after pairing the PB my 9700 freaks out and all I get is the hourglass. I have reloaded the OS 2x now and I still have the same issue. Please help me.
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JSanders
Posts: 84,485
Likes: 22,915
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Which device are you rebooting that causes the 9700 to hourgalss?

I have not noticed others reporting this.




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Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Device: 9700
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

[ Edited ]

The 9700  

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JSanders
Posts: 84,485
Likes: 22,915
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

You should not have to do this, but if you turn off the Bridge Bluetooth first before rebooting, what happens?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Device: 9700
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

same thing. i use bluetooth all the time with my suv.
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New Contributor
chrisrads
Posts: 2
Registered: ‎06-17-2011
My Device: bold 9700
My Carrier: vodafone

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

you need software 5.0 or later.  I have downloaded this on my Bold 9700 and then ran the BB app world and using the scan facility to set up the bb bridge the program went all the way through until the final part when a message appears on the phone stating "Blackberry bridge is not available for download from balckberry app world" tried a number of times with the same result.  I have telephoned BB and they stated that some carriers do not allow you to use BB bridge and you have to use the tethering option. I telephoned vodafone but they could not give me an answer whether they allow users to use BB bridge or not.  so still not connected but using wifi only with goode mail. bit disappointed to say the least

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Guru III
knottyrope
Posts: 30,117
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Links for Bridge if your carrier blocks it in app world.

 

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Get-BlackBerry-Bridge-for-your-BlackBerry...

 




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New Contributor
MarkHodge
Posts: 5
Registered: ‎06-19-2011
My Device: BlackBerry Torch, Playbook 32GB
My Carrier: Telstra

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Will I be able to load BB Bridge to use with my BB 9000? Seems like I am being blocked and can't tell if it is carrier doing it or device compatibility.
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Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Device: 9700
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

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Guru III
knottyrope
Posts: 30,117
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help


MarkHodge wrote:
Will I be able to load BB Bridge to use with my BB 9000? Seems like I am being blocked and can't tell if it is carrier doing it or device compatibility.


If on OS 5, you will be able to download Bridge.

 

What OS are you on? On your smartphone device, type in a new message MYVER and a space after to see and report back please.


 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.