Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Carrier: T-Mobile

BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Ok I am at my wits end... I have the 9700 and just picked up the PB on Friday. I installed BB Bridge on my phone running OS .448. if I reboot after pairing the PB my 9700 freaks out and all I get is the hourglass. I have reloaded the OS 2x now and I still have the same issue. Please help me.
Please use plain text.
JSanders
Posts: 67,228
Topics: 486
Likes: 20,538
Solutions: 5,273
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Which device are you rebooting that causes the 9700 to hourgalss?

I have not noticed others reporting this.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

[ Edited ]

The 9700  

Please use plain text.
JSanders
Posts: 67,228
Topics: 486
Likes: 20,538
Solutions: 5,273
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

You should not have to do this, but if you turn off the Bridge Bluetooth first before rebooting, what happens?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

same thing. i use bluetooth all the time with my suv.
Please use plain text.
New Contributor
chrisrads
Posts: 2
Registered: ‎06-17-2011
My Carrier: vodafone

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

you need software 5.0 or later.  I have downloaded this on my Bold 9700 and then ran the BB app world and using the scan facility to set up the bb bridge the program went all the way through until the final part when a message appears on the phone stating "Blackberry bridge is not available for download from balckberry app world" tried a number of times with the same result.  I have telephoned BB and they stated that some carriers do not allow you to use BB bridge and you have to use the tethering option. I telephoned vodafone but they could not give me an answer whether they allow users to use BB bridge or not.  so still not connected but using wifi only with goode mail. bit disappointed to say the least

Please use plain text.
Guru III
knottyrope
Posts: 26,482
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Please use plain text.
New Contributor
MarkHodge
Posts: 5
Registered: ‎06-19-2011
My Carrier: Telstra

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Will I be able to load BB Bridge to use with my BB 9000? Seems like I am being blocked and can't tell if it is carrier doing it or device compatibility.
Please use plain text.
Contributor
Sleepracer
Posts: 18
Registered: ‎10-21-2010
My Carrier: T-Mobile

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help

Please use plain text.
Guru III
knottyrope
Posts: 26,482
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Bold 9700 & PlayBook BB Bridge issue please help


MarkHodge wrote:
Will I be able to load BB Bridge to use with my BB 9000? Seems like I am being blocked and can't tell if it is carrier doing it or device compatibility.


If on OS 5, you will be able to download Bridge.

 

What OS are you on? On your smartphone device, type in a new message MYVER and a space after to see and report back please.


 



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.