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BlackBerry® PlayBook™

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New Member
Posts: 1
Registered: ‎01-29-2013
My Device: Blackberyy Playbook
My Carrier: none

BlackBerry Desktop will not install!!

I have a Windws 8 Pro machine. When I go to install Desktop  7.1 I get a corrupt data error message. I have downloaded the file 3 times changed security settings and still get this message. It does not install but it must leave some tags on my machine. The first time I installed the desktop it would not recognize the Playbook. The device drivers in system said the data files where corrupt. I have uninstalled the program 3 times now and tried to reinstall but can not get past the corrupt data problem.

A little back ground the Playbook worked fine for about 3 weeks then all of a sudden Desktop did not see the Playbook and the installation problems started.Smiley Sad

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry Desktop will not install!!

Hi ab4hl6 and welcome to the BlackBerry Support Community Forums!

 

The BlackBerry Desktop Software is not officially supported on Windows 8, however, this article may help you get it working correctly.

 

KB32926 - Support for BlackBerry Desktop Software on Microsoft Windows 8

 

Thanks!

 

-CptS

 

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