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BlackBerry® PlayBook™

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New Member
084Morris
Posts: 1
Registered: ‎04-19-2012
My Device: Torch 9860 and Playbook
My Carrier: Telus Mobility

BlackBerry ID

In my playbook, I inputed my bb ID and password, after signing in I get error message saying wrong pswd.

on my bb curve i ws able to sign in with the same password i used on the playbook.

What is the issue and how can i fix it.

Please use plain text.
Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BlackBerry ID

Hello 084Morris

 

Welcome to the forums. 

 

This could be a situation where you are simply imputing the incorrect password and not realizing that you are doing so. For example if you use a password of "123456" on your BlackBerry® smartphone that password could actually be "wersdf" The blow blog post covers this sort of situation when trying to input your password using the desktop software. Have a look at the post as it may help you out. 

 

BlackBerry Desktop Software won’t accept my BlackBerry smartphone’s password!

 

 

-SR

 

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Please use plain text.