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BlackBerry® PlayBook™

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xXK1ng0fPa1nXx
Posts: 2
Registered: ‎02-22-2012
My Device: Blackberry Playbook
My Carrier: T-Mobile

BlackBerry PlayBook Will Not Charge

Alright so let me go into some background information first.  A few days ago I sold my PlayBook to someone on Craigslist.  Prior to this event I was able to charge the PlayBook just fine (no issues, at all).  Before I initially sold it, I did a security wipe on the PlayBook so I could sell the it without having my information stored on it.  Since then I received a text message a day later from the new owner, he said that the PlayBook will not charge.  Now, I do not know the exact nature of this issue, so I am relying on you guys to help me resolve the problem.  Anyone?

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry PlayBook Will Not Charge

Hi xXK1ng0fPa1nXx,

 

The BlackBerry® PlayBook™ has to be powered on to charge.  If the buyer is still having problems, have him plug in the BlackBerry® PlayBook™, then hold down the power button for 15 seconds.  It should power on and from that point charge.

 

Thanks.

 

-CptS

 

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Forums Veteran I
jarviser
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: BlackBerry PlayBook Will Not Charge

...or maybe he put the USB plug in upside down and wrecked it?  

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