09-25-2012 07:18 AM
As per my previous thread entry, BB technical support recommended a software reload to rectify my problem. They were excellent and lead me through the whole process from completing a back up to installing the new software. Their advice was also followed up with step by step email to confirm our conversation. To say this was a free number to contact them, answered straight away and came up with a solution and remedy speedily was an excellent level of customer service. (fortunately this was covered within the 90 day initial registration process.)
Result, I now have my BB PlayBook back to its normal self, with wifi working as it should.
Thanks you for all your assistance.
09-25-2012 12:44 PM
glad to hear you are doing better now