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BlackBerry® PlayBook™

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2CLVR
Posts: 1
Registered: ‎04-24-2011
My Device: BlackBerry Playbook

BlackBerry Playbook keeps restarting...

Hello,

 

My wife was playing Tetris and loaded up a song to play in the background, then she went to close the song and when she did it Tetris disappeared .... she passed the PlayBook to me and I opened the Tetris game which restarted and then proceeded to say something like 'You have to close an application before you can play Tetris' I didn't see any open apps, other than being connected via Bridge to my Blackberry Torch 9800, then it restarted and has been restarting ever since.

 

It says restarting and there is an indicator, slightly red top left corner, but you can do nothing...

 

I connected my PB to the computer with Desktop software open but still nothing...

 

Thank you!

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: BlackBerry Playbook keeps restarting...

Hello 2CLVR and welcome to the BlackBerry Support Community Forums.

 

Hold down the power button for at least 30 seconds and the PlayBook should begin to power back up.

 

If you are still unable to power on the PlayBook, call the support number for further assistance:

 

Canada: http://bbry.lv/iflBdO

USA: http://bbry.lv/htwnAa

 

 

-HMthePirate

 

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