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New Contributor
decouvreurs
Posts: 4
Registered: ‎10-29-2012
My Device: playbook 16G

Blackberry playbook camera error

[ Edited ]

After I have made latest updated on my playbook 16G (2.1.0.1088) the camera on my playbook as stopped working.

 

I have no image on both, front and rear camera, and when I want to take a picture, it gives me ERROR.4003 picture.

 

PLease advise...

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook camera error

First, try a restart on the Playbook... touch the battery icon > Restart and try the camera again.




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New Contributor
decouvreurs
Posts: 4
Registered: ‎10-29-2012
My Device: playbook 16G

Re: Blackberry playbook camera error

Tried that a few times but still dosen't work...

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook camera error

Ah, you didn't say.

 

What else have you tried?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
decouvreurs
Posts: 4
Registered: ‎10-29-2012
My Device: playbook 16G

Re: Blackberry playbook camera error

I touched the battery icon . Restarted and tried the camera again. Same thing... same error...

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook camera error

Oh, well that's the same thing I asked you to try above, that you said you'd already done several times. Confused.

 


***********
You need to follow these instructions to "debrick" your PlayBook:
1. Do a backup of your PlayBook using your computer and BlackBerry Desktop Software version 7 installed. It can be downloaded from http://us.blackberry.com/apps-software/desktop/
2. After the backup is finished, unplug the PlayBook and on the PlayBook press and hold down the power button until the unit forces the device off.
3. With the Desktop Software still open on your computer and the PlayBook powered off, connect the PlayBook to your computer once again.
4. You should see an error screen from Desktop Software popup with the options to Retry, Update, or Cancel.
Very quickly choose the Update option.
5. All information will on your PlayBook will be erased and a reload of the Software will commence to install on the PlayBook.
6. Once this is complete your PlayBook will go back through the initial (as if new) setup wizard (entering the BlackBerryID, etc., and then you can perform a restore using Desktop Software to return your personal data from the backup. Applications which you downloaded from AppWorld won't restore, but they can be easily reinstalled using AppWorld > MyWorld section of AppWorld.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
decouvreurs
Posts: 4
Registered: ‎10-29-2012
My Device: playbook 16G

Re: Blackberry playbook camera error

Again, I have followed all steps mentioned above and camera still don`t work.

 

Can you help?

Please use plain text.
JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook camera error

erm, I have been trying to help.

 

Now you need to call your Playbook support number.

Canada Toll Free: 1-877-644-8405




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.