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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎12-05-2012
My Device: Blackberry playbook
My Carrier: Me

Blackberry playbook not charging.

Iv had my playbook for just over a year, I have no warranty left. A few weeks ago I was charging my playbook and I noticed that it wasn't working properly and that I had to hold the charger in and up for it to charge and now a few days ago its stopped working, my battery has completely gone and I can't turn it on anymore, the charger works fine on other devices so I know it's not that, iv also tried other chargers and the USB that came with it. I managed to turn it on for a few minutes after it had first died and when I tried to charge it a notification appeared saying 'could not charge playbook with connected source' and then it died, now when I attempt to charge it a red light comes on for about 10 seconds and then a greeny yellow light flashes and then it does nothing, does anyone know what could be wrong and how I can fix it?
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry playbook not charging.

If you're right over a year, they may still help you.  Give them a call at the number from this link:

http://us.blackberry.com/support/tablets/playbook/contact-support.html

 

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New Contributor
Posts: 3
Registered: ‎12-05-2012
My Device: Blackberry playbook
My Carrier: Me

Re: Blackberry playbook not charging.

I think I'm going to take it to a shop to have it checked out, iv tried loads of things that iv seen have worked for others on here but not for me, I think it may be the the bit where the charger goes in (I don't know what it's called haha).
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry playbook not charging.

That's a good idea. I still recommend you call RIM because they may give you an extension since you're right at a year. Good luck!
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 3
Registered: ‎12-05-2012
My Device: Blackberry playbook
My Carrier: Me

Re: Blackberry playbook not charging.

I'll give them a ring and see what they say before I take it anywhere then, thanks for your helpSmiley Happy