04-18-2012 04:48 PM
Like many others, I updated my playbook when prompted to do so. Now neither of my ebook reader apps will work properly. The books are there but the Book Reader just has blank pages. The PlayEpub shows the file /book but it won't open when I tap on it. Anything I can do to fix this? I have adjusted the security settings already. I have uninstalled & reinstalled both apps. Kinda frustrating...
04-21-2012 12:49 AM
Sorry about the mess with the upgrade. Unfortunately, PlayBook developers get access to new OS versions at the
same time as application users and have to react to issues instead of fixing them in advance.
OS 2.0.1 has significant undocumented changes in WebKit, which broke the BookReader.
Main incompatibility issues were fixed in 1.3.6, but since it has been approved I've found 2 addditonal issues (links not working and displaying raw HTML for some EPUBs). Those 2 are fixed in 1.3.7 and 1.3.8 releases respectively.
02-17-2013 10:18 PM
I do not no how to fix my epub just did it feb 15 2013 and it gives me blank pages when I try to read my book. Please help and how long should I wait then there is an up date before doing it so that I don t have this problem for the third time. Makes me want to not do the updates at all. Also I'm not a computer pro by a long shot so Please keep it simple ..Thanks so much
itching to use my e reader...
02-18-2013 07:32 PM
I've seen such problem before. It looks like in your case application installation process has failed to download and unpack all required modules.
Unfortunately, you have to delete and re-install the application from the Blackberry World (you will not be charged again).
Please let me know if this would not fix the issue.
Sorry for the inconvenience,
02-19-2013 01:47 PM
Not real great on the computer to begin with. Really not sure what you are talking about. what do I have to do again. It has been a while since i have done anything on this and i have no idea what i need to do. step by step would be great so that i might be able to get this going again.
02-19-2013 04:29 PM
02-19-2013 09:48 PM
Thank you for your help, Lost_at_Sea.
I could only add that if Blackberry World will show you an error message during re-install then you could try to clear the BlackBerry World cache as described here: http://btsc.webapps.blackberry.com/btsc/viewdocume