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Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Device: Torch 9800 & Playbook
Accepted Solution

Bridge Files app and media card encryption..

[ Edited ]

Just wanted to note clearly, in hopes that someone from RIM will see, that opening files over the Bridge Files app is almost useless if your BES admins force media card encryption on, like mine do. All files saved on the MicroSD card are encrypted and have a .rem extension appended to the filename. When this happens, the Bridge Files app is too dumb to see the file and decrypt it.

It is clear to me that this could be fixed in a software update and I hope it will be. It dramatically limits the usefulness of the bridge. I can't open any file saved with the bridge browser, or anything that comes as an email attachment. Most annoying..

Can anyone comment on whether RIM has made a statement anywhere on whether this will be fixed or not?

Thanks!!

New Contributor
egonzale97
Posts: 2
Registered: ‎08-07-2010
My Device: Torch 9800

Re: Bridge Files app and media card encryption..

+1.  I'm not forced to encrypt due to IT policy, but I still encrypt for security reasons.  This is a pretty big omission on the World's first professional-grade tablet. from Blackberry.

Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Device: Torch 9800 & Playbook

Re: Bridge Files app and media card encryption..

Agreed.. Hopefully will be fixed quickly in an update of some sort..
New Contributor
egonzale97
Posts: 2
Registered: ‎08-07-2010
My Device: Torch 9800

Re: Bridge Files app and media card encryption..

Well, at least the wait wasn't long. :Clap:  Last night two updates came out.  One for Blackberry bridge and another for the Playbook OS.  Not sure which one fixed it but I can now see and open my encrypted files.

 

Thank you RIM.

Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Device: Torch 9800 & Playbook

Re: Bridge Files app and media card encryption..

Same here! Sweet!! Email attachments all working like a champ now! Woot! Thanks, RIM!!

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Bridge Files app and media card encryption..

That is great news, please mark solution.

 




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