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BlackBerry® PlayBook™

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New Contributor
omuletenervant
Posts: 7
Registered: ‎10-28-2011
My Device: 9700
My Carrier: Orange

Bridge locking problem

There are quite a few threads about this, but this is the first one on the 2.0 OS.

 So, this morning I was in the tube, late and going to school. I was to present some project. As always, I emailed the .pptx to myself(not time to upload it wireless). I have a mini-HDMI cable so projects are easy for me. Not today.

 I started the Bluetooth on my BlackBerry Bold 9700(latest OS 5) and on my 64GB Playbook(also latest OS). They paired, everything was great until i wanted to get into the email app. My BlackBerry has a short password so I had to enter the password.
 I typed it in, it loaded for about 2 seconds and then I was awesomely greeted by another lock screen(picture 1). I entered the password again and it went in a loop: loading-black screen-loading again. But no freaking email. I thought it was some malware(a small chance, but there has to be a first "OMG, my photos and my history") at first.

 Everything else works, contacts, calendar, files(i opened the ppt through the files app). I just can't access my god-**bleep** mail. I do have the icon in the corner that says I have new, unread emails tough.

 As I said in the beginning, this issue was reported before, but not on official OS 2. Apparently OS 2 fixed it. Well, not so much. The solution was to wipe both the phone and the Playbook, but it's just so much hassle. Any solution to this problem?

Please use plain text.
JSanders
Posts: 82,480
Likes: 22,612
Solutions: 5,824
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bridge locking problem

First thing I'd suggest is a simple restart of the PlayBook... touch the battery icon > Restart.

Reconnect bridge, etc., and try again.

 

Please watch your language in the forum. We're a family site and foul words just aren't needed to describe your problem. I know, you're frustrated.




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New Contributor
omuletenervant
Posts: 7
Registered: ‎10-28-2011
My Device: 9700
My Carrier: Orange

Re: Bridge locking problem

I tried all of that. Restarting both devices, reconnecting the bridge, all about 10 times.
Please use plain text.
JSanders
Posts: 82,480
Likes: 22,612
Solutions: 5,824
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bridge locking problem

I don't know what all you've tried since you didn't say :smileywink:

You listed a lot of what you had attempted, not that.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.