Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Regular Contributor
mikejones2509
Posts: 57
Registered: ‎08-18-2012
My Device: playbook
My Carrier: none

Browser freeze up since update.

None of my browsers. Will work for longer than a few mintes before freezing and requiring a restart....since the update of course.

 

Any ideas as to what is causing this and how to fix it? The page starts to load and the blue line stops one third across the page and "untitled" is in the header.

 

 

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Browser freeze up since update.

Hey Mikejones2509,

 

Try clearing the browser history, cookies and cache in the BlackBerry® PlayBook™ Browser application:

1. Tap Browser.
2. Swipe Down from the top of the bezel.
3. Tap Settings.
4. Tap Privacy & Security.
5. Tap Clear All.

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.